I have tried your products three times. Each time I gained weight. I am very frustrated...

GetHuman-bachborn's customer service issue with It Works! from February 2019

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The issue in GetHuman-bachborn's own words
I have tried your products three times. Each time I gained weight. I am very frustrated and not happy with your company. I ordered the Thermo X and have been on a week. In that week I have been on a very strict **** calorie diet. I just weighed myself and gained *.* lbs. I’m angry. I’ve tried to believe in your product but it just doesn’t work. I’m asking for my money back. As I thought this was guaranteed. I won’t be good advertisement for you. Please respond to me ASAP. I was also told there was no one in the company I could talk to about this problem. Well, I’m done. No more.
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It Works!

Customer service issue
Reported by GetHuman-bachborn
Feb 28th, 2019 - 3 mons ago
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GetHuman-bachborn started working on this issue
Feb 28th 1:05pm