I continue to get a trojan during an lolo*scan. during scan the system is stating quara...

GetHuman828321's customer service issue with Iolo Technologies, LLC from June 2018

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The issue in GetHuman828321's own words
I continue to get a trojan during an lolo*scan. during scan the system is stating quarantine and finds *. when scan is complete there is nothing in the history file and when i scan again the same behavior again with the * showing up. ( windows*system***netutics.dll ) system is hp and windows *. tech suggested to uninstall my **.** and replace with **.* and scan again. Same thing happens again with the surfacing of the trojan.
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i Got a Trial key for System Mechanic and It says ERROR **Error : ***Trial key: M...I want the amount to be refunded.
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Iolo Technologies, LLC

Customer service issue
Reported by GetHuman828321
Jun 28th, 2018 - a yr ago
I have an issue with Iolo Technologies, LLC too
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GetHuman828321 started working on this issue
Jun 28th, 2018 4:10am
GetHuman828321 confirmed the issue is fixed. Hooray!
Jun 29th, 2018 4:02pm