Firstly, I place an order yesterday (*****) on instacart on sprouts farmer market. The...
GetHuman4546705's Refund issue with Instacart from March 2020
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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman4546705's own words
Firstly, I place an order yesterday (*****) on instacart on sprouts farmer market. The driver assigned to my cart goes at *:** pm when the stores close at *. She doesn’t shop for half of the stuff. My delivery was expected today (Sunday) at *:**-*pm. She on the app posts that she delivered stuff at *:** pm at my doorstep versus if you open the chat log you’ll observe that i spoke to her at *:** while at stores. I go down to check my package, to find nothing. I was never notified of the delivery on the app, I am not a fool to spend money for nothing. I always have groceries delivered at my doorstep, never downstairs. And I clearly specified to use the call box number to enter the bldg. i have been quarantining for ** days, havent stepped out since. I need food. And this is what you driver does ? Steals ? Is this how you pick your ******* drivers ?*I called the customer care last night with a wait time of *** mins, which came down to **-** mins twice and then went back to *** mins. *I called the customer care this morning with a wait time of ** mins, after ** mins of being on the phone it said your wait time is ** mins. *I have been regular at ordering from instacart. Am I joke to y’all ? Is my time i spend and money no value to you ?*Kindly refund my money or else trust me that you guys have angered me so much along with my pals, I will make sure you ******* pay. **My order *: *********
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