I just wanted to express my disappointment with your service*company. May **th, we were...

GetHuman-mindylon's customer service issue with Instacart from June 2018

9 views | 374 similar | 0 following
Help with my Instacart issue
GetHuman-mindylon's next move: talk to Instacart when they open.
Instacart's call center is closed now. We will send GetHuman-mindylon a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-mindylon's own words
I just wanted to express my disappointment with your service*company. May **th, we were in Seaside and placed a large order. It honestly took me over ** minutes as we were ordering for a week*** people. The order went through and delivery confirmed for that night. About ** min later, I received a text that my order was changed to * days LATER!! I called and talked to a manager, who was very rude and not helpful at ALL. We obviously canceled the order and went and shopped ourselves. I am both disappointed that you confirmed the order and then could not fill it. Also, I am unhappy with your managerial staff and the disappointing way he handled it. There were several families on the vacation and we all have a very bitter opinion about the company and lack of resolution of the problem.

GetHuman-mindylon did not yet indicate what Instacart should do to make this right.

How GetHuman-mindylon fixed the problem

We are waiting for GetHuman-mindylon to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mindylon fixes it.
This email address isn't valid

Instacart

Customer service issue
Reported by GetHuman-mindylon
Jun 23rd, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 374 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-mindylon started working on this issue
Jun 23rd, 2018 6:11pm
GetHuman-mindylon indicated the issue is not fixed yet.
Jun 23rd, 2018 7:12pm
GetHuman-mindylon indicated the issue is not fixed yet.
Jun 23rd, 2018 7:12pm
GetHuman-mindylon indicated the issue is not fixed yet.
Jun 24th, 2018 7:24pm
GetHuman-mindylon indicated the issue is not fixed yet.
Jun 24th, 2018 8:39pm
GetHuman-mindylon indicated the issue is not fixed yet.
Jun 26th, 2018 7:19pm