Can't open website for over ** hours now. I need access to my email. I am losing customers.

GetHuman-cgarthe's customer service issue with Inbox.com from September 2018

Help with my Inbox.com issue
The issue in GetHuman-cgarthe's own words
Get into my email account ... I can't open Inbox.com. Are there technical issues, or did you block my account for some reason? It's very important that I retrieve my email within an hour. Please call or email me ASAP. Email is *****@***.com and phone is ***-***-******It is vital that you contact me immediately.**Thank you.
Numerous attempts to contact inbox.com by email, phone, and text messages went unheeded. I see the BBB has given them a D- rating. I'd say that's a bit too high.
If they can't completely restore the site, I need to somehow retrieve my emails that I have not been able to see.
Everything under the sun
How GetHuman-cgarthe fixed the problem
It is NOT fixed. Where did you get that idea? The site is still down.
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Inbox.com

inbox.com email server
Customer service issue
Reported by GetHuman-cgarthe
Sep 14th, 2018 - 3 years ago
Fixed
GetHuman-cgarthe shared how to fix
Seen by 5 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-cgarthe started working on this issue
Sep 14th, 2018 6:33am
GetHuman-cgarthe confirmed the issue is fixed. Hooray!
Sep 14th, 2018 6:34am

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