ImportCDs.com...not they reliable store they once were!

GetHuman4975535's Complaint issue with Importcds.com from June 2020

Help with my Importcds.com issue
Before contacting them, items GetHuman4975535 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4975535's own words
Get a refund since they don't have the LP in stock I ordered. ... I purchased an LP. They send the wrong one. They sent same wrong LP as a replacement. I returned THAT one and was told they received it and I will get a refund. I still haven't!
They need to put the proper item number with the item described!
I want a refund for an LP I never received. It has been weeks and still no refund!
I have spent a lot of my hard earned mony with Importcds.com but customer loyalty is not an issue right now because they are usid the Covid-** virus as an excuse for the mess up.
I think they finally understood their error but after maybe * emails! The claim they will refund my money in *-** days! What an odd number!
How GetHuman4975535 fixed the problem

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Importcds.com

Vinyl LP purchase.
Complaint issue
Reported by GetHuman4975535
Jun 20th, 2020 - 8 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 18 others
0 customers following this

Timeline

GetHuman4975535 started working on this issue
Jun 20th, 2020 4:49pm
GetHuman4975535 shared this issue with friends on Facebook
Jun 20th, 2020 4:52pm

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