I am Carol DeHart. My account number is DSS ********. I phoned approximately * hours...

GetHuman4335304's customer service issue with Hughesnet from March 2020

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The issue in GetHuman4335304's own words
I am Carol DeHart. My account number is DSS ********. I phoned approximately * hours ago because the credit card that was on file for auto pay was no good. Due to an incident the card is being replaced. However my payment was due. So I called and explained everything and to let them know that I would pay my bill tomorrow afternoon. That is when I pick the new card up. She said no problem and that I would have until Saturday before any action was taken. She said she checked my account and would make sure that there would not be an interruption in my service. I said thank you and hung up. Then a little over an hour ago, NO INTERNET!!! Could they please turn it back on please!!! Thank you. Carol D.

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Hughesnet

Customer service issue
Reported by GetHuman4335304
Mar 4th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 551 others
0 customers following this

Timeline

GetHuman4335304 started working on this issue
Mar 4th, 2020 3:01am