I have a gen* system. SAN: DSS******* Starting in January of **** I am unable to acc...

GetHuman1975511's customer service issue with Hughesnet from January 2019

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The issue in GetHuman1975511's own words
I have a gen* system. SAN: DSS******* Starting in January of **** I am unable to access via hughes.net the web site of https:**milongintp.michigan.gov. This is a reporting site that needs to be filled out for the Michigan Department of Health. Everything was OK in **** but something happened in ****. None of my devices* laptop, tablet, smartphone are able to access this site. My phone will connect if I use the *g data. The site is accessible from other locations using a different net provider. **I have rebooted the modem. I have turned off everything, unplugged the modem, waited * minutes and then turned on modem (waited) then turned on laptop. Still does not work. I went in to modem settings and unchecked PNP. That made no difference. So what happened. Was there a firmware update on the modem?
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Hughesnet

Customer service issue
Reported by GetHuman1975511
Jan 16th, 2019 - 9 mons ago
I have an issue with Hughesnet too
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Seen by 11 customers so far
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Timeline
GetHuman1975511 started working on this issue
Jan 16th 1:21pm