I cancelled my account last month hen my two year commitment was over. I had just been...

GetHuman-homespec's customer service issue with Hughesnet from January 2019

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The issue in GetHuman-homespec's own words
I cancelled my account last month hen my two year commitment was over. I had just been charged a "one time recurring fee" of $*** **-. That is not only an oxymoron, but was not authorized by me. I was told when I cancelled that the charge would be removed from my account. I have my return equipment boxed and ready to return but am waiting for the credit of that unauthorized charge to my account before I send this back. Please advise. Billing and inventory account *****. I am hearing impaired so we must communicate by e-mail. Thanks...Please advise.
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Customer service issue
Reported by GetHuman-homespec
Jan 13th, 2019 - 9 mons ago
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Seen by 6 customers so far
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GetHuman-homespec started working on this issue
Jan 13th 4:32pm