Not only do I understand the frustration but have been experiencing it for * months End...
GetHuman-jemmottp's customer service issue with Hughesnet from November 2018
Help with my Hughesnet issue
Next: our robot will wait on hold for GetHuman-jemmottp to get a Hughesnet rep on the line!
Always use the GetHuman Phone tocall Hughesnet. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jemmottp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jemmottp may need:
Account holder name, Billing address, Last 4 of SSN, and Phone number on account
The issue in GetHuman-jemmottp's own words
Not only do I understand the frustration but have been experiencing it for * months Endless phone calls with *-* hours on with people who only use your data running the same insane speed tests they do each and every time. Now they are trying to bill a card I used for original install and saying thats how they do it. I gave no authorization for this and am now being told that to send a paper bill it is an additional *.** per month. I have not had decent internet in this entire three months and all I get is phone calls asking how the service is and if you are not happy they never follow up. The option is to demand to be let out of their ridiculous contract with no penalty. I fully intend to hit social media with every lie they have told and the lies and omissions of their sales teams and also with the regulatory agencies who oversee companies that cheat and lie to seniors and everyone else
GetHuman-jemmottp did not yet indicate what Hughesnet should do to make this right.
I have an issue with Hughesnet too
How GetHuman-jemmottp fixed the problem
We are waiting for GetHuman-jemmottp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.