We are very upset with your service provided since installation**)My zip-code should be...
GetHuman1336930's customer service issue with Hughesnet from October 2018
2 views | 640 similar | 0 following
Help with my Hughesnet issue
First: share to improve GetHuman1336930's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1336930 to get a Hughesnet rep on the line!
Always use the GetHuman Phone to call Hughesnet. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1336930's own words
We are very upset with your service provided since installation**)My zip-code should be for the area I live in My zip-code should be for the area I live in not Michigan as stated by service provider * Live in Elmira, NY. ****** *)Continually having to sign in every time I want accesses**)Buffering of receiving continual network error messages or requesting to set up network over and over again**)the picture quality on any of my streaming devices except my Smartphone are very poor**)Latency was too high should be around ***)internet service location continually changes and this is why I am having all these issues**)stable IP address to operate streaming issues**)spoke to your company on October *, *****in a chat to Sasha the number she gave me was ********** and she informed me I was only receiving ** GB of data and when that was reached everything would be slow until the next cycle started, so we even pushed that up too **GB but still not right having slow internet not what was requested at by us or we were not informed at the time of agreement setup**This is a continual mess and unusable asset for internet and streaming purpose at what your company new when the service was purchased and we are not satisfied at all getting upset as no changes take place and shutting down booth services that the companies know how to run, I am going to freeze your payments until these is are addressed to my satisfaction . I am addressing all the current issue that need resolving before I will consider staying with your service. I can be contacted by phone ********** or email *****@***.com, I will waiting for a adequate response to these issues stated above. Phone **********
GetHuman1336930 did not yet indicate what Hughesnet should do to make this right.
I have an issue with Hughesnet too
How GetHuman1336930 fixed the problem
We are waiting for GetHuman1336930 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.