GetHuman-giggless's customer service issue with Hughesnet from August 2018

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The issue in GetHuman-giggless's own words
NOTHING HAS BEEN DONE TO CORRECT THE FOLLOWING ISSUES!!*CANCEL THIS SUB-PAR SERVICE, PLEASE!!!!!!*I was promised faster service. Ability to stream programs. Internet phone would work. So far, nothing is working as promised!! ... I had Hughes Net installed a week ago because I was told it was faster and I could stream shows with it. Plus my internet phone would work much better with it. Well, nothing is working as promised and customer service has hung up on me, dropped my calls and given me nothing but excuses. I am now stuck in a two year contract because I was lied to about the service I would recieve. What a frustrating situation. I really live in the sticks and need dependable service and my phone to work!!!! I want to get out of this mess completely. The company lied to get me to sign up and this just ****s!!!!!!!!*I need my internet phine!! I live in the sticks. Can’t get a hard line phone, bad cell signal. Slow internet, lots of buffering! Not at all what was promised!!!!*Cancel my contract!! I had better service with DI*****I had this installed on July **,****. I have yet to get anything that was promised!!*Called “customer service”, they hung up on me with no resolution!!!!

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Customer service issue
Reported by GetHuman-giggless
Aug 2nd, 2018 - 4 years ago
Seen by 9 customers so far
Similar issue to 428 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
Phone number on account


GetHuman-giggless started working on this issue
Aug 2nd, 2018 8:31pm
GetHuman-giggless indicated the issue is not fixed yet.
Aug 2nd, 2018 8:31pm

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