Internet speed is not high speed! Very slow! Netflix isn’t working and keeps having to...

GetHuman844996's customer service issue with Hughesnet from July 2018

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The issue in GetHuman844996's own words
Internet speed is not high speed! Very slow! Netflix isn’t working and keeps having to load throughout any movie period! Have spoke to customer service already on this same issue! Have reset and unplugged everything without improvement! Also, have changed picture quality work thin Netflix account to low resolution just to be certain that wasn’t the issue! I don’t believe I have high speed! We just received our new modem two days ago! We’ve reset the WiFi password as well!
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Hughesnet

Customer service issue
Reported by GetHuman844996
Jul 3rd, 2018 - a yr ago
I have an issue with Hughesnet too
Not resolved
Seen by 4 customers so far
Similar issue to 328 others
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Last 4 of SSN
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Timeline
GetHuman844996 started working on this issue
Jul 3rd, 2018 6:57am