Unauthorized transactions, I feel like I wasn’t lied to from the beginning

GetHuman747825's customer service issue with Hughesnet from June 2018

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Help with my Hughesnet issue
Before contacting them, items GetHuman747825 may need:
Account holder name, Billing address, Last 4 of SSN, and Phone number on account
GetHuman747825's next move: have a Hughesnet rep call.
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The issue and preferred resolution, in GetHuman747825's own words:
The problem I ran into: Unauthorized transactions, I feel like I wasn’t lied to from the beginning
I trust that Hughesnet will make this right and come up with a resolution that is fair.
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Hughesnet

Customer service issue
Reported by GetHuman747825
Jun 4th, 2018 - 2 mons ago
I have an issue with Hughesnet too
Not resolved
Seen by 4 customers so far
Similar issue to 688 others
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Timeline
GetHuman747825 started working on this issue
Jun 4th 2:37pm
GetHuman747825 shared this issue with others over email
Jun 4th 2:37pm