I was charged a $*** fee for a technician to show up and work on my HughesNet connectiv...

GetHuman-lynnbedn's customer service issue with Hughesnet from May 2018

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The issue in GetHuman-lynnbedn's own words
I was charged a $*** fee for a technician to show up and work on my HughesNet connectivity issues. I wasn't told of the $*** fee when they said they were sending someone out. I called for a refund today. I was told they will only credit the fee by crediting my monthly bill in the upcoming months. I want my money credited back to my bank immediately, not a credit. To boot, my service is still not working properly! I spoke with a support agent and John Davis of your management team. Conf * *********. Both refused to credit my bank account immediately, nor did they offer to help resolve my current connectivity issues. My account is listed under Lynn Panza (Bednar). Someone from regional*national management please review and call me with a resolution. ***-***-****

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Customer service issue
Reported by GetHuman-lynnbedn
May 18th, 2018 - 5 years ago
Not resolved
Seen by 54 customers so far
Similar issue to 661 others
0 customers following this


GetHuman-lynnbedn started working on this issue
May 18th, 2018 3:35pm