I am trying to book a rental property a studio apartment on *** New Street Philadelphia...

GetHuman-westwend's customer service issue with HomeAway.com from May 2018

Help with my HomeAway.com issue
The issue in GetHuman-westwend's own words
I am trying to book a rental property a studio apartment on *** New Street Philadelphia PA starting June first or the *rd of June **** until indefinitely because I am looking for a long-term rental which was fine with the owner David Keane. David Keane and I have been corresponding with each other for about a month now and he has gotten all of my documents passport ID and everything else he's asked for and the next step he said is going through HomeAway to get an invoice with a QR barcode so that I can go to a Bitcoin ATM and send him and $*** holding fee for the apartment but as of yet I have not heard back from HomeAway at all.
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HomeAway.com

Customer service issue
Reported by GetHuman-westwend
May 10th, 2018 - a yr ago
I have an issue with HomeAway.com too
Not resolved
Seen by 12 customers so far
Similar issue to 236 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-westwend started working on this issue
May 10th, 2018 2:00am
GetHuman-westwend indicated the issue is not fixed yet.
May 11th, 2018 3:58am
GetHuman-westwend indicated the issue is not fixed yet.
May 11th, 2018 4:01am
GetHuman-westwend indicated the issue is not fixed yet.
May 11th, 2018 5:04pm
GetHuman-westwend indicated the issue is not fixed yet.
May 11th, 2018 5:04pm
GetHuman-westwend indicated the issue is not fixed yet.
May 11th, 2018 9:11pm
GetHuman-westwend indicated the issue is not fixed yet.
May 15th, 2018 3:07am
GetHuman-westwend indicated the issue is not fixed yet.
May 15th, 2018 3:15am
GetHuman-westwend indicated the issue is not fixed yet.
May 16th, 2018 3:25am