Hermes failed to deliver an item I ordered from Debenhams. Instead they sent me a photo...

GetHuman-aakindur's Missing Item issue with Hermes.com from April 2020

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The issue in GetHuman-aakindur's own words
Hermes failed to deliver an item I ordered from Debenhams. Instead they sent me a photograph of a parcel sitting on a strange porch that is definitely not my address. The door, tiles and mat are from a porch that is definitely not mine! I would like them to deliver my long-awaited parcel at MY ADDRESS without delay.Hermes failed to deliver an item I ordered from Debenhams. Instead they sent me a photograph of a parcel sitting on a strange porch that is definitely not my address. The door, tiles and mat are from a porch that is definitely not mine! I would like them to deliver my long-awaited parcel at MY ADDRESS without delay.Hermes failed to deliver an item I ordered from Debenhams. Instead they sent me a photograph of a parcel sitting on a strange porch that is definitely not my address. The door, tiles and mat are from a porch that is definitely not mine! I would like them to deliver my long-awaited parcel at MY ADDRESS without delay.

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Hermes.com

Missing Item issue
Reported by GetHuman-aakindur
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 28267 others
0 customers following this

Timeline

GetHuman-aakindur started working on this issue
Apr 27th 10:18am

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