You tried to deliver my parcel on Wednesday, **th May, however I received a message tha...

GetHuman4662826's Missed Delivery issue with Hermes.com from April 2020

Help with my Hermes.com issue
The issue in GetHuman4662826's own words
You tried to deliver my parcel on Wednesday, **th May, however I received a message that no one was in (via email) and that you would try again on the next working day, no one turned up on Thursday **th May.*I have tried contacting you via Holly, the on line assistant and via phone, neither can tell me anything I do not already know and do not transfer me to an operator.*Please advise when I can expect my delivery, the Tracking no. is :********************and the post cod is: S** *BZ

GetHuman4662826 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4662826 fixed the problem
Contacted the supplier, who advised to call back Monday, as this was just an order line, they gave me the phone number for Customer Services direct line, however was not necessary as the package was delivered later that day.*I never got any response from Hermes.
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Hermes.com

Missed Delivery issue
Reported by GetHuman4662826
Apr 17th, 2020 - 6 months ago
Fixed
GetHuman4662826 shared how to fix
Seen by 9 customers so far
Similar issue to 27753 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4662826 started working on this issue
Apr 17th 11:07am
GetHuman4662826 shared this issue with friends on Facebook
Apr 17th 11:08am
GetHuman4662826 indicated the issue is not fixed yet.
Apr 17th 4:44pm
GetHuman4662826 indicated the issue is not fixed yet.
Apr 17th 5:37pm
GetHuman4662826 indicated the issue is not fixed yet.
Apr 18th 2:17pm
GetHuman4662826 confirmed the issue is fixed. Hooray!
Apr 20th 3:49pm