I was told a parcel would be delivered ******** between *pm&*pm. received email to say...

GetHuman4103504's customer service issue with Hermes.com from December 2019

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The issue in GetHuman4103504's own words
I was told a parcel would be delivered ******** between *pm&*pm. received email to say it had been delivered. it hadn't. spoke to Boohoo this morning who said it would be delivered today. I want to know what is happening with your company as had same problem with a delivery last week signature on email is not mine and it states that I signed for parcels, I didn't. please just let me know about the parcel that should have been delivered ********

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Hermes.com

Customer service issue
Reported by GetHuman4103504
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 26384 others
0 customers following this

Timeline

GetHuman4103504 started working on this issue
Dec 16th, 2019 1:03pm
GetHuman4103504 indicated the issue is not fixed yet.
Dec 16th, 2019 6:47pm