I ordered a product from Debenhams. I received email from Hermes saying item would be d...

GetHuman4088723's Missing Item issue with Hermes.com from December 2019

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The issue in GetHuman4088723's own words
I ordered a product from Debenhams. I received email from Hermes saying item would be delivered on Wednesday ** Dec. I waited in but nothing was delivered. I then received an email saying courier had tried to deliver but no one home (not true)*I was then told they would try again on Thursday evening. I waited, but nothing delivered. I then received an email saying parcel had been delivered and signed for ( not by me) I have been unable to speak to anyone via any of your phone lines...one of which puts you through to the wages dept.*Every time Hermes has been involved with a delivery it has been a disaster..everytime.*Tracking number ******************Lynda Bevins

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Hermes.com

Missing Item issue
Reported by GetHuman4088723
Dec 13th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 25354 others
0 customers following this

Timeline

GetHuman4088723 started working on this issue
Dec 13th, 2019 10:53am

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