Problems with missing parcel ( missing for * months ) no news from Hermes regarding the...

GetHuman-dcowlin's customer service issue with Hermes.com from December 2019

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The issue in GetHuman-dcowlin's own words
Problems with missing parcel ( missing for * months ) no news from Hermes regarding the compensation forms sent to them over * weeks ago *Problems with undelivered parcel ( over * weeks ago ) Hermes maintain that they have made delivery although no attempted delivery cards have been left & that recipient claims to have been at the residence *All in all Hermes have been very unhelpful very unconcerned & downright useless at resolving either of these problems & it would be very much appreciated if you could rectify this matter

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Hermes.com

Customer service issue
Reported by GetHuman-dcowlin
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 25263 others
0 customers following this

Timeline

GetHuman-dcowlin started working on this issue
Dec 13th, 2019 8:13am
GetHuman-dcowlin indicated the issue is not fixed yet.
Dec 14th, 2019 4:46pm
GetHuman-dcowlin indicated the issue is not fixed yet.
Dec 16th, 2019 1:51pm