I am still awaiting my parcels since October and you still have not resolved this . Cant get through on any of the telephone numbers given your service is abysmal i have paid for these items as have so many other people you have not delivered to . If i do not get any feedback from you i am going to put this into the hands of the Ombudsman .

GetHuman4083685's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
First: share to improve GetHuman4083685's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4083685 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman4083685's own words
Hi there, I have been waiting for a parcels since **th October which apparently you said you had delivered at **.**. When i contacting the retailer I ordered off Geniemania ( America) they said according to their records you have delivered through my letter box. The tracking no is:**************** no way would you get the parcel*parcels through a letter box so that's a liar. I have now again contact Geniemania to follow this up as i said they are paying for a service their NOT GETTING . I would like this resolved please as this has now been * weeks iv'e been waiting .

GetHuman4083685 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4083685 fixed the problem

We are waiting for GetHuman4083685 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Missing Item issue
Reported by GetHuman4083685
Dec 12th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 25033 others
0 customers following this


GetHuman4083685 started working on this issue
Dec 12th, 2019 1:57pm
GetHuman4083685 indicated the issue is not fixed yet.
Dec 16th, 2019 10:08pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians