My parcel was not left on my porch at **.**hrs on Saturday **th October Ledwell Cottage...

GetHuman3846799's Missing Item issue with from October 2019

Help with my issue
The issue in GetHuman3846799's own words
My parcel was not left on my porch at **.**hrs on Saturday **th October Ledwell Cottage, Ledwell, Oxon OX**AN as indicated on your website. Did u deliver to another address in the village so I can pop round to collect. I needed this item urgently as a gift. The supplier was from eBay, a sea green double duvet set. Tracking no: ****************. I had left a note on door to put parcel in black recycling box and the note was still on the door. Jennifer Griffiths

GetHuman3846799 did not yet indicate what should do to make this right.

How GetHuman3846799 fixed the problem
Speaking directly with the Hermes driver. He has added an extra option re delivery area. Previous porch delivery meant he had to leave in open fronted porch visible to people walking by which led to the parcel being stolen. This left me out of pocket as I had to reorder the item again!
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Missing Item issue
Reported by GetHuman3846799
Oct 29th, 2019 - 3 years ago
GetHuman3846799 shared how to fix
Seen by 10 customers so far
Similar issue to 28212 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the account


GetHuman3846799 started working on this issue
Oct 29th, 2019 9:23am
GetHuman3846799 indicated the issue is not fixed yet.
Oct 29th, 2019 2:37pm
GetHuman3846799 confirmed the issue is fixed. Hooray!
Nov 1st, 2019 10:15pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies