Tracking number: ******************I want my parcel delivered ASAP. I have been waiting...
GetHuman-knurgat's Track an Order issue with Hermes.com from October 2019
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Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-knurgat's own words
Tracking number: ******************I want my parcel delivered ASAP. I have been waiting for it since Tuesday as this is when it was supposed to have been delivered! Since then when I try to locate it I have the same message saying it will be delivered the next day. It is the same message since th **rd of October and has not been updated.**Your customer service is is lacking, there has been no reply to my e mails and frankly I have had enough!! *Before you advise me to contact the retailer let me tell you that I have already done so and they have told me that Hermes have it and I should contact you!! *I need this clarified and sorted ASAP!!**I expect some kind of compensation as I have had to purchase more outfits to wear at a family wedding this week, instead of wearing the outfits that so far you have not delivered when expected! *Sort this out now, not next week, NOW and atleast have the decency to communicate with customers!!!***Mrs K Nurgat
GetHuman-knurgat did not yet indicate what Hermes.com should do to make this right.
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