I received an email from LG Electronics. The email had a contest to win a new LG OLED...

GetHuman-twhicks's customer service issue with Hearst Magazines from October 2018

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The issue in GetHuman-twhicks's own words
I received an email from LG Electronics. The email had a contest to win a new LG OLED TV. I completed the contest entry. I did not see any commitments to purchase a subscription to House Beautiful Magazine. ** minutes later I received an email with the following:** *** **We have received your print subscription order.**ORDER SUMMARY:**Date: ************Term: *-year**Amount: $**.****Ordered by:Terry Hicks**Delivery Address:** Terry Hicks* *** JULIE CT* WINCHESTER, VA *****-******** **** ***This is an auto-generated email, please do not reply. If any information is incorrect, or if you need to contact customer service for any reason, we ask that you wait at least one week for your order to be processed and your information to appear in our system. Please allow *-* weeks for delivery of first issue.**I went on their customer service site to cancel, but I wasn't recognized. **I don't want the magazine. I won't pay them any money. Just cancel it. LG and Hearst certainly have an under-handed way of doing business!!!!!

GetHuman-twhicks did not yet indicate what Hearst Magazines should do to make this right.

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How Do I Cancel My Subscription to Hearst Magazines?How Do I Change the Shipping Address on My Hearst Magazine Account?How Do I Cancel My Hearst Magazine Subscription and Get a Refund?
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Hearst Magazines

Customer service issue
Reported by GetHuman-twhicks
Oct 17th, 2018 - 4 years ago
Seen by 15 customers so far
Similar issue to 1221 others
0 customers following this
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GetHuman-twhicks started working on this issue
Oct 17th, 2018 12:23pm
GetHuman-twhicks indicated the issue is not fixed yet.
Oct 18th, 2018 12:43pm
GetHuman-twhicks confirmed the issue is fixed. Hooray!
Oct 18th, 2018 3:44pm

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