Want to exchange a sander that was purchased second week of July. It stopped working...

GetHuman968432's customer service issue with Harbor Freight Tool Company from August 2018

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The issue in GetHuman968432's own words
Want to exchange a sander that was purchased second week of July. It stopped working. Harbor Freight captured my profile information incorrectly the receipt isn’t pulling up. This is the Company we use for all our home needs etc. We never had to return or exchange an item until now and discovered the profile information was entered in the system incorrectly. Please help us with this matter we just want to exchange the item and have our information entered correctly so this doesn’t happen again. One of the great services Harbor Freight provides new and excising valued customers is they can purchase an item leaving with the ease and satisfaction knowing their purchase history is on file so there no haggle when trying to return or exchange items with a warranty customers are entitled to.
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Harbor Freight Tool Company

Customer service issue
Reported by GetHuman968432
Aug 8th, 2018 - 8 mons ago
I have an issue with Harbor Freight Tool Company too
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Seen by 6 customers so far
Similar issue to 18 others
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GetHuman968432 started working on this issue
Aug 8th, 2018 10:04pm