My ** oz. container of strawberry ice cream came not all the way full. Although the co...

GetHuman1525606's customer service issue with Haagen Dazs from November 2018

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The issue in GetHuman1525606's own words
My ** oz. container of strawberry ice cream came not all the way full. Although the container was properly closed and sealed at the time of purchase, when I came home and opened it, there was about a *-*.* inch empty gap that went down the entire depth of the container, making it only partially full with ice cream. I am a long time consumer of Haagen Daz products and am happy to pay the premium price for the products over other brands because of the consistency of the quality of the delivered goods. I typically buy multiple containers in a single purchase and assume this was a manufacturing mistake at the plant that failed to fill the container ***%. However, I was nonetheless disappointed that a brand that has delivered only the top quality products (for a premium price) would make this type of mistake. I would be happy to accept gift cards*free products to compensate me for my inconvenience. The serial number at the bottom on the strawberry ice cream in question is: **********.

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Haagen Dazs

Customer service issue
Reported by GetHuman1525606
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 9 others
0 customers following this

Timeline

GetHuman1525606 started working on this issue
Nov 8th, 2018 8:11pm

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