Hello:**This is Tamara Belcher. **I am very unhappy with one of my purchases. I bought...

GetHuman5483593's customer service issue with HSN.com from November 2020

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The issue in GetHuman5483593's own words
Hello:**This is Tamara Belcher. **I am very unhappy with one of my purchases. I bought a black, Jay King convertible necklace on flex pay. I made two bracelets out of part of it. I have little wrists. * So, I held my arm up to make sure the bracelets would not, that my wrist would not fall out of the bracelets. It didn’t. Stayed on my wrist.* A few hours later, I realized these bracelets were gone! Off my arm! Just gone! I actually bought * of these convertible necklaces. One black. One moon stone.* I’m talking about the Jay King black one . That fell off my arm. * Look! I am not trying to get something for nothing here? But I truly believe the magnet failed an came undone, as I checked an it would not come off my wrist fastened! * I feel that if the magnets had held! I would not be missed two pieces of this necklace!* I haven’t made the first payment on this yet! I have looked everywhere for them!* I have done a huge amount of business with you an I feel like you should replace this black, convertible jay king necklace free of charge.**Thank you,*Tamara Belcher

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HSN.com

Customer service issue
Reported by GetHuman5483593
Nov 22nd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 486 others
0 customers following this

Timeline

GetHuman5483593 started working on this issue
Nov 22nd, 2020 2:42am