my wife and my daughter have applied for passports colette marie chapple and layla ange...

GetHuman5230629's customer service issue with HM Passport Office from September 2020

Help with my HM Passport Office issue
The issue in GetHuman5230629's own words
my wife and my daughter have applied for passports colette marie chapple and layla angel mo chapple my wife has supplied our marriage certificate with our daughter layla's birth certificate for layla's application and we have sent it to glasgow passport office we have a letter here ref no ********** asking for the marriege certificate which has been sent with layla's application also we have recieved a letter from the glasgow office asking for my wife colettes birth certificate which she has sent off with her application ref no ********** these have both been sent off to different passport offices so you will need to get these from the relevant offices as they posses them hope this makes sense

GetHuman5230629 did not yet indicate what HM Passport Office should do to make this right.

How GetHuman5230629 fixed the problem
i phoned them up and explained that what they required was at other passport offices around the country
Do you have a customer issue as well?
We can help you get HM Passport Office's attention and get better help faster. Tap below to get started.
Having HM Passport Office issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

HM Passport Office

Customer service issue
Reported by GetHuman5230629
Sep 4th, 2020 - 6 months ago
Fixed
GetHuman5230629 shared how to fix
Seen by 20 customers so far
Similar issue to 30 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman5230629 started working on this issue
Sep 4th, 2020 12:04pm
GetHuman5230629 confirmed the issue is fixed. Hooray!
Sep 4th, 2020 7:59pm