To HBO:*We have been HBO subscribers for more than ** years in this location, and had r...

GetHuman-bkkmaxey's customer service issue with HBO Now from November 2018

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The issue in GetHuman-bkkmaxey's own words
To HBO:*We have been HBO subscribers for more than ** years in this location, and had recently switched to DISH network from DIRECT. Unfortunately the dispute has ended our HBO watching, and we sorely miss it. We are not candidates for HBO GO because we live in a rural area where streaming is simply not possible at any cost because of our limited options for Internet. **Please fix this dispute. I have written a similar plea to DISH. If we have to pay off our recent DISH contract to come back to DIRECT, we may consider it as Game of Thrones gets closer, but we don’t think we should be the victims in this negotiation. You have many faithful subscribers who are helpless to change things. Please keep us informed, and please try to work this out soon.**Thank you,*Beth and Tony Maxey*Red Bluff, CA

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Customer service issue
Reported by GetHuman-bkkmaxey
Nov 28th, 2018 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 168 others
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GetHuman-bkkmaxey started working on this issue
Nov 28th, 2018 3:48am