To HBO:*We have been HBO subscribers for more than ** years in this location, and had r...

GetHuman-bkkmaxey's customer service issue with HBO Now from November 2018

22 views | 168 similar | 0 following
Help with my HBO Now issue
First: share to improve GetHuman-bkkmaxey's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bkkmaxey's next move: call HBO Now.
The best way to get your problem resolved is to tap the button below to start calling HBO Now. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bkkmaxey may need:
Account Number, Name of Account Holder, Email on Account, Phone Number on Account, and Password
The issue in GetHuman-bkkmaxey's own words
To HBO:*We have been HBO subscribers for more than ** years in this location, and had recently switched to DISH network from DIRECT. Unfortunately the dispute has ended our HBO watching, and we sorely miss it. We are not candidates for HBO GO because we live in a rural area where streaming is simply not possible at any cost because of our limited options for Internet. **Please fix this dispute. I have written a similar plea to DISH. If we have to pay off our recent DISH contract to come back to DIRECT, we may consider it as Game of Thrones gets closer, but we don’t think we should be the victims in this negotiation. You have many faithful subscribers who are helpless to change things. Please keep us informed, and please try to work this out soon.**Thank you,*Beth and Tony Maxey*Red Bluff, CA

GetHuman-bkkmaxey did not yet indicate what HBO Now should do to make this right.

How GetHuman-bkkmaxey fixed the problem

We are waiting for GetHuman-bkkmaxey to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HBO Now's attention and get better help faster. Tap below to get started.
Having HBO Now issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bkkmaxey fixes it.
This email address isn't valid

HBO Now

Customer service issue
Reported by GetHuman-bkkmaxey
Nov 28th, 2018 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 168 others
0 customers following this

Timeline

GetHuman-bkkmaxey started working on this issue
Nov 28th, 2018 3:48am