I ordered an Airhead G-Force * inflatable double rider in June of **** for a particular...
GetHuman-dvtall's customer service issue with Google Express from July 2020
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The issue in GetHuman-dvtall's own words
I ordered an Airhead G-Force * inflatable double rider in June of **** for a particular event. It didn't arrive until after the event so I didn't open the box...just stored it. (It says the contents are the Airhead tube). Just had occassion to use it this past week. Opened the box and there is a Queen sized air mattress inside!!! I contacted the company on the return label and they said because it's been over a year they can do nothing and instructed to me to contact Google Express since that's who I ordered through. I have orginal packaging, invoice, and tracking number. Also the incorrect item is sealed in the orginal box. What can you do to help me rectify?
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Jul 13th 5:28pm
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