Hi, I have a question regarding our Janitrol furnace. (The manual says Model: GMP, GMPN...

GetHuman-jhpappan's customer service issue with Goodman Manufacturing Co. from September 2018

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Speak to technical support but they only talk to HVAC professionals. ... Hi, I have a question regarding our Janitrol furnace. (The manual says Model: GMP, GMPN, GSU & GMPH Series.) The heat is NOT turned on at this time, but every morning the blower (without heat) kicks on for approx. *** second - * seconds. This happens repeatedly every * to * minutes and then stops altogether at * approx. *:**-*:**am. (We don't know what time it begins in the morning, but it is already doing this at *:** am when we get up.) We had an HVAC person come out and he tested all the connections, etc. and everything appears to be fine. So he thought maybe it was the AprilAire humidifer attached to the unit that was causing this. So he disconnected the humidifer but it still continues to do this every morning. He said he can't check the control board unless it's happening while he's here. Since he can't be here between * am - *:**am to test it, would you have any idea whether or not it could be the control board? We would hate to replace the board and have the issue continue. Thank you for your help and advice.
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Goodman Manufacturing Co.

Customer Service
Customer service issue
Reported by GetHuman-jhpappan
Sep 12th, 2018 - 3 mons ago
I have an issue with Goodman Manufacturing Co. too
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GetHuman-jhpappan started working on this issue
Sep 12th 3:18pm
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Sep 12th 3:21pm
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Sep 12th 4:39pm
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Sep 12th 4:39pm
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Sep 13th 7:08pm