Bought Goodman never again * burnt blower motors and now a defective evaporator coil an...

GetHuman-kbustin's customer service issue with Goodman Manufacturing Co. from July 2018

7 views | 11 similar | 0 following
Help me with my issue
First: share to improve GetHuman-kbustin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kbustin's next move: call Goodman Manufacturing Co..
The best way to get your problem resolved is to tap the button below to start calling Goodman Manufacturing Co.. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kbustin may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-kbustin's own words
Bought Goodman never again * burnt blower motors and now a defective evaporator coil and on top of that my installer said it’s all warranted through Goodman for *** years but now Goodman says they will not warranty the units for ** years only * because a form was not filed within ** days from install this is bull it’s because they are in a class action law suite about having lot and lots of defective coils and so there trying to get out of covering there ** year warranty on a technicality and because they know there stuff will only last for * year and now turning the blame on homeowners for there installing company negligence in not filing there paperwork timely by saying Oh that’s the homeowners responsibility to file the warranty paperwork and if the don’t we will penalize them for our defective products *Let’s face it paperwork or not it should not effect the warranty if there stuff was built rite from the beginning and they felt a ** year warranty was proper then filing a form should not matter it does not change the MFG date or the install date or the way they make there products *They have not heard the last from me this is just a start *Buy Trane not Goodman and save your self lots of headaches dealing with Goodman’s customers service is a joke just a headache *I’m not asking for labor charges or the ** lbs of Freon that was lost do to there defective coils just to stand behind there ** year policy and provide the parts to replace there known bad inferior parts for the** year period they promised*If your looking for Hvac work do your home work ck out the net for all the people having issues with Goodman then buy something else more reliable like American Standard or Trane I wish I did.**Megan*If your interested in resolving this please have some one from upper management contact me ASAP as your customer service people are worthless

GetHuman-kbustin did not yet indicate what Goodman Manufacturing Co. should do to make this right.

How GetHuman-kbustin fixed the problem

We are waiting for GetHuman-kbustin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Goodman Manufacturing Co.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kbustin fixes it.
This email address isn't valid

Goodman Manufacturing Co.

Customer service issue
Reported by GetHuman-kbustin
Jul 10th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 11 others
0 customers following this

Timeline

GetHuman-kbustin started working on this issue
Jul 10th, 2018 4:04am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies