Hi, I had recently returned home from hospital, as I have been diagnosed with cancer, a...

GetHuman2220119's customer service issue with GoDaddy.com from February 2019

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Hi, I had recently returned home from hospital, as I have been diagnosed with cancer, and had * months of treatment, so I have been quite unwell, with more treatment to come, so not much time to do anything with the website I have with godaddy, which is greenwerx.com.au , to my dismay when I checked the site, there is no site?, I phoned support and they tell me it had been deleted, I could not believe it, then I’m told it would cost me $*** dollars to get it back as it had expired, now I would like to know why it expired when it was set to automatic renewal?, and why I had not received a call as to warning me of possible deletion, that site which was very small, but it still took me a bit to set it up, being I’m not the tech savvy, to see all that work just deleted this way, was just wrong, I have not been checking emails as I have not had access to a computer whilst going through chemo treatment so if any emails had been sent I would not have seen them, I hope someone there can respond to me ASAP *thank you*Mark Gray
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Customer service issue
Reported by GetHuman2220119
Feb 16th, 2019 - 8 mons ago
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GetHuman2220119 started working on this issue
Feb 16th 5:58am
GetHuman2220119 confirmed the issue is fixed. Hooray!
Feb 16th 6:06am