Hi, I had recently returned home from hospital, as I have been diagnosed with cancer, a...
GetHuman2220119's customer service issue with GoDaddy.com from February 2019
Help with my GoDaddy.com issue
How did GetHuman2220119 do it?
Waiting to hear how GetHuman2220119 fixed the problem to share with other customers.
The issue in GetHuman2220119's own words
Hi, I had recently returned home from hospital, as I have been diagnosed with cancer, and had * months of treatment, so I have been quite unwell, with more treatment to come, so not much time to do anything with the website I have with godaddy, which is greenwerx.com.au , to my dismay when I checked the site, there is no site?, I phoned support and they tell me it had been deleted, I could not believe it, then I’m told it would cost me $*** dollars to get it back as it had expired, now I would like to know why it expired when it was set to automatic renewal?, and why I had not received a call as to warning me of possible deletion, that site which was very small, but it still took me a bit to set it up, being I’m not the tech savvy, to see all that work just deleted this way, was just wrong, I have not been checking emails as I have not had access to a computer whilst going through chemo treatment so if any emails had been sent I would not have seen them, I hope someone there can respond to me ASAP *thank you*Mark Gray
GetHuman2220119 did not yet indicate what GoDaddy.com should do to make this right.
I have an issue with GoDaddy.com too
How GetHuman2220119 fixed the problem
We are waiting for GetHuman2220119 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.