Gmail Customer Service Issues

My email account, [redacted], is the latest one to be hacked. I have been experiencing this issue since April [redacted] with accounts like [redacted], [redacted], [redacted], [redacted], and more. Recently, the hacker accessed [redacted], but I am still logged in on my old phone. When I try to log in elsewhere, it prompts me to verify on my new iPhone 8, a device I never associated with this email, or with my old phone number, or a security key I do not own. Despite my efforts to secure my accounts, I keep getting locked out, passwords changed, and recovery options messed up. This situation has affected my business and caused me significant losses. I urgently need assistance. Kindly reach out to me at [redacted], my landline for stable communication. Thank you.

A few months back, my iPhone was stolen, and this has caused me trouble accessing my Gmail account. I can't remember the password as it was saved on my phone along with all the verification codes. Many essential services like GoodRx are linked to my Gmail, which I can no longer access. Additionally, my credit card was compromised, leading me to get a new one and update all my details, but I'm stuck without my Gmail. I've tried answering security questions, but they keep asking for more information. If I can't regain access, I stand to lose important documents and access to vital services. I urgently need assistance to set up a recovery email or phone number to regain entry into my Gmail account. I require access as soon as possible as today is crucial for me to retain access to GoodRx and not lose money on essential medications.

The two-step authenticator has been causing me some difficulty, especially due to my memory. As a mother of five, I have cherished many years of photos and memories on my devices. Amidst the busyness of life, I have gone through several phones, exacerbating the issue with the authenticator. Regrettably, my primary Gmail account containing precious photos of my children seems to have disappeared. I changed the password without noting it down or remembering it, lost the phone, and have been unable to access my account since then. I retrieved an old phone from a friend that I previously used to log in, but someone else had access to it and logged out of my Google account. If there is any assistance you can provide, I would be extremely grateful. I hope to hear from the expert technicians soon. Thank you and God bless.

I need help regaining access to my secondary email [redacted] A half-hour ago, I got an email saying my recovery email was changed, and subsequently my password and recovery phone number. I am locked out of my account. Google's account recovery attempts failed as they only authenticate through the original email or the authentication app, which I didn't set up. This account is crucial to me; it holds important data on my Google Drive and is linked to various websites. I've been changing emails on these sites hastily. Please assist me in regaining access to my beloved long-standing account, as it holds valuable information I can't afford to lose.

I've been unable to access my Google account lately, as it seems to have been taken over by a different phone number and entity. This situation is causing issues with my new accounts and linking my old information to them, causing me and my Gmail accounts a lot of stress. I have a new phone number now due to hacking concerns with my old number, and I've switched to using an iPhone instead of a Samsung Galaxy. Please close my Google account associated with [redacted], as my Hotmail account is still functioning fine and I want them unsynced. If you need more information, please contact me via my Hotmail account. Thank you. Jonny H.

A Google account under the name [redacted] has been linked to a theft involving my friend's online banking, smartphone, watch, and cash. Our Google account was connected to my friend's stolen phone, which the thief utilized to carry out illegal activities using our credentials. The criminal has altered our social media email address, accessed our apps, and modified account names to his own. Despite reporting the incident to the police, the perpetrator continues to misuse our Google account, even deleting vital emails. We seek assistance in blocking this user to prevent further unauthorized actions. Thank you.

I have received a suspicious email that might be a phishing attempt. I need to verify its legitimacy with Gmail support. Here is the copied text from the email: From: Customer Service Desk Sent: Wednesday, August 18, [redacted] 12:46 PM To: [redacted] Subject: Service Deletion Request Accepted | User Action Required Request-ID: V[redacted] Dear David Grubb, We value your trust in GMAIL.COM. This email confirms your service deletion request made on August 18, [redacted], at 00:11:37 GMT. The request was initiated from Mozilla Firefox using IP Address 2.21.5.18. If you did not request this, please contact our support helpline at 1-[redacted] immediately. If this was you, no further action is required, and the request will be processed within 48 hours. Regards, Support Help-Desk

My Gmail account, r k i n n e t t [redacted], and other linked accounts seem to have been taken over by someone else. Today, I regained access to the password and discovered in my Gmail trash a total of [redacted] suspicious actions, including attempted wire transfers and credit card activities. I found screenshots of two of these actions, promptly changed the password, and deleted the account. It appears that the individual involved changed recovery details multiple times without my knowledge. I need assurance that my account is entirely deactivated and removed from the system, as this unauthorized activity makes me fear for potential identity theft. This person had accessed my contacts, which is alarming. I had shared personal information like my ID and social security number, believing it was for assistance with apps and Bitcoin. I am concerned about the misuse of my personal details and need to safeguard my identity.

I no longer have access to the email address [redacted], along with the associated accounts @ROLLINSTONEER and [redacted] I have attached my ID and a profile picture to verify my ownership of the accounts. These are personal and artist accounts that have been hacked, leading to fraudulent activities such as posting unauthorized content and messaging contacts. After regaining access to Facebook, I am still unable to access my Snapchat, Instagram, YouTube, and Amazon accounts. If I cannot recover these accounts, I kindly request for them to be shut down. Thank you.

My Gmail account was hacked recently. On Monday, August 16th, I tried to access an important email, only to realize my password had been changed just 30 hours prior. I have never altered my Gmail details or set up any recovery information. Strangely, a new phone number ending in *88* has been added to my account, while my correct number ends in *60*. I have been using "[redacted]" since my school days, storing many cherished memories, friendships, and secrets there. Sadly, someone has locked me out entirely. I urgently seek any assistance you can offer to recover this email. Despite trying various recovery methods suggested by Gmail, I have had no luck. This person has blocked my access completely. I reside in Northern Virginia, with past associations in Burke and Springfield. Please help me regain access to this account I've cherished since childhood. If more information is needed, please ask. Thank you! You can contact me at my temporary email: [redacted] Thanks once again. Joshua

Hello Sir, My name is Shahzad, and I am reaching out to you on behalf of my brother using his Gmail account. I have been a long-time user of Gmail services. Recently, I reset my phone, which resulted in losing all data, including my email password. Despite trying to retrieve my password through the verification code sent to my phone number, I faced delays due to a mobile service interruption in our area. When I finally received the code, I attempted to use it, but encountered issues and now Gmail is not offering me the phone number verification option. I am concerned because I did not set up any other security measures for password recovery. This has impacted my access to important information and accounts linked to this Gmail address. I urgently need assistance so that my sensitive data and accounts, including Facebook, Coinbase, Play Store, and trading platforms, are not at risk. I appreciate your prompt attention to this matter. Phone: Tecno Spark 6 Email: [redacted] Phone number for password recovery: +[redacted]2 ([redacted]2) Date of Birth: January 20, [redacted] Location: Jhelum, Punjab, Pakistan

I am having trouble accessing my old Gmail account, [redacted] Despite knowing my password, the system prompts for a verification text to an outdated number. The only option provided is to send a text or call +[redacted]2, a number I haven't had in 5 years. To resolve this, could you please send a verification link to my recovery email, [redacted]? My current phone number is +[redacted]2, which has been in use for the past 5 years and is linked to [redacted] I am caught in a loop as I no longer have access to my old phone number for verification. Kindly assist me in gaining access to [redacted] via text to my current number or an email to my recovery email. Thank you for your help. Best regards, Gabor Molnar (Gabriel Miller)

I lost my phone number, [redacted], and I haven't linked my account, [redacted], to any other email. When I tried to access my account, it required the phone number. In Algeria, if you don't recharge your units, they block your SIM card and eventually sell the number to someone else. I'm still using the same phone, a Redmi Note 8, and I accessed it from my PC, but now I'm logged out. The account is under my name. I'll provide my ID and the name on my visa card for verification. My IP address remains the same on my PC. I hope for a prompt response, as I simply want to update my phone number, not the password, because I haven't forgotten it (kmpo[redacted]kmpo0). I'll share an email for further communication. Thank you.

I need assistance with my Gmail account. For the past three weeks, I've been encountering two main issues. Firstly, I'm missing emails in my inbox even though I haven't set up any filters or folders causing them to be redirected. I can only locate certain emails by searching for them. The email indicates it's in my inbox, but upon checking, it's not there. Secondly, I'm receiving emails not intended for me. These emails, from cruise and employment agencies, are addressed to "[redacted]," while my email is "[redacted]" These messages are not spam, but they are misdirected to me. If possible, please contact me at [redacted]. I would appreciate help on this matter to avoid seeking a new email provider. Thank you!

I was incarcerated in March [redacted] and recently released on August 13. Upon trying to access my Gmail account with the username [redacted] and the usual password, the system doesn't recognize it. When attempting to recover the account, it provides me with a phone number that I do not recognize. I have exhausted all possible options to log in. I kindly request assistance in recovering access to my Gmail account.

Hello, I need assistance recovering my account that I created. Here's what happened: I set up the account while in Morocco to connect with my Blizzard account for gaming. Everything was fine until I linked my account to a phone number I used a long time ago. After moving to South Korea for work, my Moroccan phone number stopped working because I hadn't topped it up, causing issues. Recently, I purchased a new laptop and tried to log in to my email, but I got stuck because my phone number is no longer valid, and I hadn't linked an alternate email for security. I can provide documentation like my passport or Moroccan ID to prove ownership of the email: [redacted]

On November 9th, my password for my account [redacted] was changed. I tried the recovery process, but it didn't recognize me as the valid owner, even though I've been using this account since December [redacted]. I sought help and was charged for a service that didn't solve my issue, causing frustration. When I finally spoke to a representative, they checked the wrong account and claimed everything was fine. I've reached out to the UK and USA headquarters but have yet to receive a response. I urgently need to resolve this to regain access to my account, as important contacts are trying to reach me through it. I've had no success using the website or the provided phone number due to automated responses. Despite numerous complaints on the website from others facing similar problems, Google has not addressed this issue. I am considering escalating this matter to OFCOM unless someone can assist me promptly. Kindly contact me on 01[redacted]32 during UK hours or via my new email address [redacted]

I was incarcerated for the past 12 months and am now struggling to regain access to my old Gmail account. Following the verification process with my mobile number, I am unable to retrieve the code from my Gmail inbox due to lack of access. I urgently need to recover this account as it contains precious photos and personal emails. I can currently be reached through my housemate's email at [redacted]. The email address I am trying to recover is [redacted], and the account recovery phone number is [redacted]. Your prompt assistance is greatly appreciated. Thank you, Brendan

I recently had to replace my broken phone, but I am having trouble accessing my Google account because I forgot the password I changed two weeks ago. Since I can't access my old phone, I can't retrieve the password. This is crucial as I rely on my Google account for work, particularly for my job at DoorDash. I had to download the app on my new device, and they sent a code to my email for verification. It's vital that I regain access to my Google account to retrieve this code and continue working. Please assist me in resolving this issue promptly. You can reach me at the email provided if needed. Thank you.

I received an error message from Google stating they couldn't verify my account ownership. I attempted to reset my password using the "Forgot Password" option but encountered the same issue. Despite following the provided instructions, the problem remains unresolved. The error messages I encountered include: 1. 'Forget Password' - Google couldn't verify my ownership. 2. Account Recovery - Too many failed attempts, prompting me to wait. 3. Try Other Way - Google couldn't verify my ownership. My account seems active, yet I remain unable to recover it. This situation is impacting my access to Google Drive, YouTube channel, and Gmail. Any assistance would be greatly appreciated.