Hello I was contacting Google Gmail today because I lost access to my Gmail account ass...

GetHuman6120632's Update Account Info issue with Gmail from May 2021

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The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman6120632's own words
Hello I was contacting Google Gmail today because I lost access to my Gmail account associated with the email address: L*****@***.com . I do not have access to the old phone number associated with that account neither do I remember what my password was changed to and have been locked out of my Gmail account for months. This email has been used for all of my school information and important documents to be sent there, and I have tried multiple times to access my accounts with no success. I have tried answering security questions but they direct me to a recovery account email address which is *****@***.com as well as *****@***.com in which I no longer have access to those accounts neither. I would like to update my phone number on my *****@***.com to ***-***-**** and update my recovery email address to *****@***.com

GetHuman6120632 did not yet indicate what Gmail should do to make this right.

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Gmail

Update Account Info issue
Reported by GetHuman6120632
May 27th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7992 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email

Timeline

GetHuman6120632 started working on this issue
May 27th 11:05pm
GetHuman6120632 indicated the issue is not fixed yet.
May 28th 3:37am

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