Hi! I have * gmail accounts and neither is working on my iPad, which can access both ce...

GetHuman-lnelsonb's customer service issue with Gmail from September 2018

Help with my Gmail issue
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The issue in GetHuman-lnelsonb's own words
Hi! I have * gmail accounts and neither is working on my iPad, which can access both cellular service and WiFi. The * gmail accounts work on my desktop Mac and my iPhone though. The message I get repeatedly is that “there is no internet connection” for my iPad. But I have airplane mode turned off* WiFi is working normally for other uses in the house* Safari works to access websites online although it’s a slow connection. I turned off the iPad and restarted it, but it was the same result with google. I tried going to google.com using Safari and I get the same “no internet” connection message even though I do get it to access other sites. I tried deleting my gmail account through “settings” on my iPad so that I could try re-installing it, but now I wasn’t able to do that: when I would choose “google” in settings to add an email account, the page comes up briefly, then disappears - repeatedly. So I’m not able to add back the gmail email account on my iPad. I can get gmail through my hard-wired desktop Mac and my iPhone, just not my iPad, so you can email me back at my gmail address, below. Thank you in advance for helping me!
GetHuman-lnelsonb did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman-lnelsonb fixed the problem
When I went to a shop with different WiFi from ours at home, I tried reinstalling my gmail account and it worked. Then I realized the problem was with my iPad not getting the home WIFi properly. But curiously, when I arrived back home, I didn’t need to do anything and the situation rectified itself.
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Customer service issue
Reported by GetHuman-lnelsonb
Sep 19th, 2018 - 6 mons ago
I have an issue with Gmail too
Fixed
GetHuman-lnelsonb shared how to fix
Seen by 3 customers so far
Similar issue to 3407 others
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Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman-lnelsonb started working on this issue
Sep 19th, 2018 1:19pm
GetHuman-lnelsonb confirmed the issue is fixed. Hooray!
Sep 21st, 2018 12:06am