Hi,**writing an email about the worst customer service i got from u...lying agent ...*N...

GetHuman1035065's customer service issue with Globe Telecom from August 2018

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The issue in GetHuman1035065's own words
Hi,**writing an email about the worst customer service i got from u...lying agent ...*NO WIFI NO LAND LINE *A count name: adan concepcion*A count number : **********CONTACT NUMBER : ************Day * aug ** - no internet .. Very busy I did not call*Day * Aug **- Monday still no working internet tried trouble shooting but did not work*Day * Aug **- called u spoke with *st agent said that I will get service same day then got a text saying its Aug ** called u back spoke with a SUPERVISOR WAS PROMISSED SERVICE SAME DAY - NO ONE CAME*DAY * Aug ** - called u again SPOKE WITH ANOTHER SUPERVISOR SHE APOLOGIZED AND SAID THAT A TECHNICIAN WILL CHECK IT SAME DAY*Day * Aug ** - spent * hours on ur phone still no technician then was able to talk to a SUPEVISOR again was lied to and said that they will" try to send a technician " wow *st time u were honest *Day * Aug ** - no one came out spoke with a sup again filled a complain and to my surprise on day * and day * no message or document on record ... Hannah's you really are good in lying .. Was promised again its escalated but cannot guarantee service same day *Day * Aug ** ... As I write this I'm waiting for * hour waiting for a supervisor ... OMG very frustrating ... Painful and discouraging to do business with u FYI THIS WAS JUST INSTALLED AUG *TH**Sent from Yahoo Mail on Android

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Globe Telecom

Customer service issue
Reported by GetHuman1035065
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 92 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman1035065 started working on this issue
Aug 25th, 2018 2:03pm
GetHuman1035065 shared this issue with followers on Twitter
Aug 25th, 2018 2:04pm
GetHuman1035065 indicated the issue is not fixed yet.
Aug 26th, 2018 1:42am
GetHuman1035065 indicated the issue is not fixed yet.
Aug 26th, 2018 1:44am

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