Hi,**writing an email about the worst customer service i got from u...lying agent ...*N...
GetHuman1035065's customer service issue with Globe Telecom from August 2018
Help with my Globe Telecom issue
The issue in GetHuman1035065's own words
Hi,**writing an email about the worst customer service i got from u...lying agent ...*NO WIFI NO LAND LINE *A count name: adan concepcion*A count number : **********CONTACT NUMBER : ************Day * aug ** - no internet .. Very busy I did not call*Day * Aug **- Monday still no working internet tried trouble shooting but did not work*Day * Aug **- called u spoke with *st agent said that I will get service same day then got a text saying its Aug ** called u back spoke with a SUPERVISOR WAS PROMISSED SERVICE SAME DAY - NO ONE CAME*DAY * Aug ** - called u again SPOKE WITH ANOTHER SUPERVISOR SHE APOLOGIZED AND SAID THAT A TECHNICIAN WILL CHECK IT SAME DAY*Day * Aug ** - spent * hours on ur phone still no technician then was able to talk to a SUPEVISOR again was lied to and said that they will" try to send a technician " wow *st time u were honest *Day * Aug ** - no one came out spoke with a sup again filled a complain and to my surprise on day * and day * no message or document on record ... Hannah's you really are good in lying .. Was promised again its escalated but cannot guarantee service same day *Day * Aug ** ... As I write this I'm waiting for * hour waiting for a supervisor ... OMG very frustrating ... Painful and discouraging to do business with u FYI THIS WAS JUST INSTALLED AUG *TH**Sent from Yahoo Mail on Android
GetHuman1035065 did not yet indicate what Globe Telecom should do to make this right.
I have an issue with Globe Telecom too
How GetHuman1035065 fixed the problem
We are waiting for GetHuman1035065 to fix the problem and share the solution with the rest of us customers.
Please help with my Globe Telecom issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.