Hi. This is Bethel Grace D. Taccad. Just so you know, i applied last May ** thru online...

GetHuman-wilmaval's customer service issue with Globe Telecom from June 2018

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Hi. This is Bethel Grace D. Taccad. Just so you know, i applied last May ** thru online at your webpage it was approved and successfully debited on my credit card yet untill now didnt receive the handset. Last june * i received a call from your delivery team she said that your courier *go wasnt able to reach my address so i suggest that if possible i would get the handset to LBC Tumauini since i am residing near to LBC. I assumed that it was settled because she said that i am going to pick up the handset last june ** at LBC, but on that same day i went to LBC to check yet My name dont appear on their list of padala. With regards to this, i am asking for the feedback on my application, it took a month since i applied. Please help me with my case. Kindly send me the control number of my handset so that i could atleast check its location. I am looking forward for any feedback regarding this. I got this reference number for my case ********* You may contact me with this number *********** or email me at wilmavallecera*yahoo.com.

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Globe Telecom

Customer service issue
Reported by GetHuman-wilmaval
Jun 24th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 37 others
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Items needed
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Account number
Billing address
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Last 4 digits of Social Security number

Timeline

GetHuman-wilmaval started working on this issue
Jun 24th, 2018 5:24am
GetHuman-wilmaval indicated the issue is not fixed yet.
Jun 24th, 2018 5:24am

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