I made a monthly payment on " Aug. *rd " , using the automated way.**I just had a " tot...

GetHuman728514's customer service issue with Ginny's from August 2018

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The issue in GetHuman728514's own words
I made a monthly payment on " Aug. *rd " , using the automated way.**I just had a " total hip replacement surgery " & i also recently just had my *th " Fusion back surgery.**Ginny's waited until Aug.**th , to let me know that , my payment didn't go through & then wanted me to make my payment. I was trying to explain my surgeries & all i got from the " cust. service & the credit dept., was a VERY BAD ATTITUDE , DISRESPECTFUL ATTITUDES , SNYDE REMARKS "!!!**I NEED someone from ,the " corporate office " , to PLEASE call me at my home *.**Their's SO MUCH MORE...I need to talk to the corporate office.**If i don't hear from anyone , then I'll just keep calling the " customer service *!!** Mahalo....Kini James

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Customer service issue
Reported by GetHuman728514
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 25 others
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GetHuman728514 started working on this issue
Aug 27th, 2018 9:29pm

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