When I go onto the PayPal site, this is the message I see. This has been for several mo...

GetHuman1533194's customer service issue with GetHuman from June 2020

Help with my GetHuman issue
The issue in GetHuman1533194's own words
When I go onto the PayPal site, this is the message I see. This has been for several months and nothing I do allows me to solve the problem.*"Your account access is temporarily limited."*We recently received a report of unauthorized activity on a card linked to your PayPal account. To keep your account secure, we've limited certain features in your account. You'll need to provide the requested information to regain full access.*Then I'm asked to provide information.*The first step is to confirm a card. I did that and then chose one of the other four options. I chose to identity myself. This is the message that pops up:*"Sorry, we can't move forward*We couldn't verify your account.*If you need help, you can send us an email or call."*I'm not able to provide the email information and calling is impossible. The line is always busy.*What I need to know is what caused my account to be limited and why won't their system allow me to correct the problem and gain access.

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Customer service issue
Reported by GetHuman1533194
Jun 24th, 2020 - 8 months ago
Fixed
Seen by 3 customers so far
Similar issue to 918 others
0 customers following this
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Timeline

GetHuman1533194 started working on this issue
Jun 24th, 2020 6:10pm
GetHuman1533194 confirmed the issue is fixed. Hooray!
Jun 24th, 2020 10:23pm