When I go onto the PayPal site, this is the message I see. This has been for several mo...

When I go onto the PayPal site, this is the message I see. This has been for several months and nothing I do allows me to solve the problem.*"Your account access is temporarily limited."*We recently received a report of unauthorized activity on a card linked to your PayPal account. To keep your account secure, we've limited certain features in your account. You'll need to provide the requested information to regain full access.*Then I'm asked to provide information.*The first step is to confirm a card. I did that and then chose one of the other four options. I chose to identity myself. This is the message that pops up:*"Sorry, we can't move forward*We couldn't verify your account.*If you need help, you can send us an email or call."*I'm not able to provide the email information and calling is impossible. The line is always busy.*What I need to know is what caused my account to be limited and why won't their system allow me to correct the problem and gain access.