I was contacted at approximately *am PST yesterday by Get Human and told I was on hold...

GetHuman358708's customer service issue with GetHuman from November 2018

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The issue in GetHuman358708's own words
I was contacted at approximately *am PST yesterday by Get Human and told I was on hold for the IRS. The hold was said to be * minutes, and remained so after checking repeatedly for an updated time. I finally gave up after wasting hours not making phone calls (medically-reIated) that I needed to make all day. This was in response to a request I made the day before to Get Human to be called back by IRS.
GetHuman358708 did not yet indicate what GetHuman should do to make this right.
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Customer service issue
Reported by GetHuman358708
Nov 28th, 2018 - 9 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman358708 started working on this issue
Nov 28th, 2018 4:48pm