We subscribe to the Poughkeepsie Journal a Gannett own newspaper for over ** years. De...

GetHuman5870650's customer service issue with Gannett Co. from March 2021

Help with my Gannett Co. issue
First: share to improve GetHuman5870650's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5870650's own words
We subscribe to the Poughkeepsie Journal a Gannett own newspaper for over ** years. Delivery is the worst. We pay to deliver to our home we prefer having the luxury of it in paper form. We were asked to have a specific box put on our home to have the paper delivered to keep it away from the weather elements. Not once has it been delivered there. Today is the second day in a row without a newspaper. I prefer to have talked to someone in person, so I am now on a computer doing exactly what I didn't want to be doing on my day off. With the unemployment rate as high as it is, you should be able to get reliable individuals that can deliver your newspaper to a specific box. Each morning it’s a challenge to get up and locate the newspaper. You see I have a disability and moving around is a problem. I will be contacting the Better Business Bureau and the American Disabilities Act to inform them on your actions. The delivery of your paper has increasing worst since it has been out sourced. We have discontinued delivery at least once. We find there are certain thing we enjoy UN puzzles, life and the unfortunately the obituaries. Calling your automated phone system does nothing and the representatives of the circulation department to say the entire right thing while on the phone but never correct the problem. So let us ask why we attached this Poughkeepsie Journal box to my Brick home?

GetHuman5870650 did not yet indicate what Gannett Co. should do to make this right.

How GetHuman5870650 fixed the problem

We are waiting for GetHuman5870650 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Gannett Co.'s attention and get better help faster. Tap below to get started.
Having Gannett Co. issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Gannett Co.

Customer service issue
Reported by GetHuman5870650
Mar 21st, 2021 - a month ago
Not resolved
Seen by 7 customers so far
Similar issue to 42 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman5870650 started working on this issue
Mar 21st 2:46pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers