I canceled my subscription on *-**-**. I'm still getting charged on my credit card.**Mi...

GetHuman-mtdowney's customer service issue with Gannett Co. from January 2019

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I canceled my subscription on *-**-**. I'm still getting charged on my credit card.**Michael Downey*******@***.com**To:*****@***.com**Sep ** at **:** PM**To Whom It May Concern:**Yesterday, I received a letter from Lohud * The Journal News stating that my subscription was going up **% as of October *.**I went to the online account management page and found that I'm listed as having an inactive account. Since I continued to be billed for my account, and since weekend delivery also continues to happen, I know that the online information is wrong.**Please be advised that I no longer wish to subscribe to either online access or home delivery starting on October *, the date you plan to raise my subscription fee by **%.***Should I find that you are continuing to bill my credit card, I will inform my credit card company that I am no longer a subscriber.**Please acknowledge receipt of this email.**Sincerely,**Michael Downey*** Foxwood Drive ***Pleasantville, NY ******-*****Account * *******
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Gannett Co.

Customer service issue
Reported by GetHuman-mtdowney
Jan 4th, 2019 - 3 mons ago
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Jan 4th 9:23pm