I have a charge on my bank account for $**.** from FPop Mobile with an *** phone number...

GetHuman-nwprowae's Dispute a Charge issue with FreedomPop from October 2019

Help with my FreedomPop issue
First: share to improve GetHuman-nwprowae's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nwprowae may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-nwprowae's own words
I have a charge on my bank account for $**.** from FPop Mobile with an *** phone number. I literally JUST even used this bank account for the first time today, and have certainly NEVER heard of FPop Mobile. So I called the number only to have the number tell me to go to a website and then hang up on me. So I go to the website, and again may I remind you I have NEVER even heard of this freaking company, I spend an hour trying to find a way to contact someone but it requires you to log in just to even ask a question and I can't freaking sign in to an account for a company I've never heard of! I am EXTREMELY pissed off and the fact that I can't even talk to someone is like icing on the shitcake! As far as I am concerned this company just stole $** from me! I will NOT be just letting this go and will file a claim against the company and the fraud department of my bank will be all over this if it is not resolved TODAY, I dont give a **** if it's a Sunday, because y'all didnt give a **** when you drained my account of my last $** that I needed to buy diapers for my child.

GetHuman-nwprowae did not yet indicate what FreedomPop should do to make this right.

How GetHuman-nwprowae fixed the problem

We are waiting for GetHuman-nwprowae to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FreedomPop customer problems.
How Do I Recover My Email and Phone Number with My Freedompop Account?How Do I Deactivate My Freedompop Phone?How do I dispute a charge from FreedomPop?
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-nwprowae
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 69 customers so far
Similar issue to 5035 others
0 customers following this


GetHuman-nwprowae started working on this issue
Oct 20th, 2019 9:29pm