I have a charge on my bank account for $**.** from FPop Mobile with an *** phone number...
GetHuman-nwprowae's Dispute a Charge issue with FreedomPop from October 2019
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Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-nwprowae's own words
I have a charge on my bank account for $**.** from FPop Mobile with an *** phone number. I literally JUST even used this bank account for the first time today, and have certainly NEVER heard of FPop Mobile. So I called the number only to have the number tell me to go to a website and then hang up on me. So I go to the website, and again may I remind you I have NEVER even heard of this freaking company, I spend an hour trying to find a way to contact someone but it requires you to log in just to even ask a question and I can't freaking sign in to an account for a company I've never heard of! I am EXTREMELY pissed off and the fact that I can't even talk to someone is like icing on the shitcake! As far as I am concerned this company just stole $** from me! I will NOT be just letting this go and will file a claim against the company and the fraud department of my bank will be all over this if it is not resolved TODAY, I dont give a **** if it's a Sunday, because y'all didnt give a **** when you drained my account of my last $** that I needed to buy diapers for my child.
GetHuman-nwprowae did not yet indicate what FreedomPop should do to make this right.
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