My husband who is on social security disability, inquired about "Freedom Pop", * in * L...
GetHuman1322736's customer service issue with FreedomPop from October 2018
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The issue in GetHuman1322736's own words
My husband who is on social security disability, inquired about "Freedom Pop", * in * LTE SiM, ***% Free Mobile Phone and Internet Service, for a $*.**. On *'**'**, US Postage, First Class, Mailed from ***** CID *****. (ENVELOPE IS TORN SO THE NEXT TO LAST NUMBER, APPEARS TO BE A *, NOT ***% CERTAIN ). The bar code on front of envelope appears to read: *TPLFRE**********. *My husband checking on his online banking approx. *-* weeks later, noted his account was charged $**.**, to Freedom Pop. He turned the case over me to pursue , as he did not realize, his account would get charged this amt. He is on a fixed income, receiving a minimal amt. on his disability monthly, and has an excessive amount he is responsible to pay each month for medical expenses and medications. I was reviewing ways to contact , "Freedom Pop", and an address to return the disc n the cardboard protective sleeve, requesting the full refund. I read somehere, about a ** day return policy. In review of the envelope the date on post marked metered stamp, was dated Sept. **, ****. Thank God, for allowing me to find the email address , enabling me to request a full refund within ** day time frame: and return address to return the disc promply. The account in which the freedom pop disc was initially ordered from was : trappetmorris***gmail.com. I will be anxiously awaiting to receive a response from you.*SINCERELY YOURS-*Susan Morris, (Alan Morris-wife)
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