I am constantly having payments coming out of my bank account that I don't believe shou...

GetHuman-robbkf's customer service issue with FreedomPop from August 2018

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I am constantly having payments coming out of my bank account that I don't believe should be. I can rarly get my phone even to work. I have called about this several times but it's always the same ending. *The people all tell several different ways so I can get or make phone calls or get on the internet but in the end they either claim that they can't hear me and tell me to ** minutes and try again or the will offer to send me an email with instructions. I know when I'm being blown off. This just pisses me off. I want my money back that has been charged to my account for all the charges for the past ** Days. I have gotten little use of my phone and could never get the hotspot to work after the first couple weeks that I had it. And **** poor service
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Customer service issue
Reported by GetHuman-robbkf
Aug 22nd, 2018 - 5 mons ago
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
GetHuman-robbkf started working on this issue
Aug 22nd, 2018 1:08am
GetHuman-robbkf indicated the issue is not fixed yet.
Aug 22nd, 2018 1:09am
GetHuman-robbkf confirmed the issue is fixed. Hooray!
Aug 25th, 2018 2:22am