I made a booking for my son bxhg*v on *th October at **.** hours but I am dyslexic and...
GetHuman1317904's customer service issue with Flybe from October 2018
Help with my Flybe issue
First: share to improve GetHuman1317904's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1317904's next move: talk to Flybe when they open.
Flybe's call center is closed now. We will send GetHuman1317904 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1317904 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1317904's own words
I made a booking for my son bxhg*v on *th October at **.** hours but I am dyslexic and I booked Belfast to glasgow instead of Glasgow to Belfast. I noticed my error when I sent my son a copy of booking and by **.** I had been online to check and change my mistake I got a ** pound charge for this. I do realise this was my error but I noticed immediately and feel that the ** pound charge is very steep under the circumstances. I am appealing the charge and hoping that on this occasion they may be wavered or vouchers issued to allow me to use to book other flights at a later date for my son. My son is at the beginning of a * year degree and this error means he will be missing a further trip home due to my expensive mistake. I booked through flybe as I believed they had a better costumer service as I know if I had made this error booking easy jet they would have amended my error within **hours free of charge. Please can you look at this favourably as i have * years of regular flights to book for my son.**Lynn
GetHuman1317904 did not yet indicate what Flybe should do to make this right.
I have an issue with Flybe too
How GetHuman1317904 fixed the problem
We are waiting for GetHuman1317904 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.