I made a booking for my son bxhg*v on *th October at **.** hours but I am dyslexic and...
GetHuman1317904's customer service issue with Flybe from October 2018
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The issue in GetHuman1317904's own words
I made a booking for my son bxhg*v on *th October at **.** hours but I am dyslexic and I booked Belfast to glasgow instead of Glasgow to Belfast. I noticed my error when I sent my son a copy of booking and by **.** I had been online to check and change my mistake I got a ** pound charge for this. I do realise this was my error but I noticed immediately and feel that the ** pound charge is very steep under the circumstances. I am appealing the charge and hoping that on this occasion they may be wavered or vouchers issued to allow me to use to book other flights at a later date for my son. My son is at the beginning of a * year degree and this error means he will be missing a further trip home due to my expensive mistake. I booked through flybe as I believed they had a better costumer service as I know if I had made this error booking easy jet they would have amended my error within **hours free of charge. Please can you look at this favourably as i have * years of regular flights to book for my son.**Lynn
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