I ordered a flexsteel power love seat grey leather from Appliance Center in Maumee, Ohi...

GetHuman2878884's customer service issue with Flexsteel Industries, Inc. from May 2019

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The issue in GetHuman2878884's own words
I ordered a flexsteel power love seat grey leather from Appliance Center in Maumee, Ohio. When I ordered the piece the store told me it was “in the warehouse” and would arrive in about three weeks. When I checked back with the store they told me that flexsteel had recalled this product to replace the switches. I find this difficult to believe and am frustrated that it may take another five weeks for delivery. Is this claim true? Was my flexsteel, power recliner love seat, recalled for a switch problem? The store did not bother to inform me of this fact and only told me after I had called them back about a delivery date. One would think that if an item was “recalled” the store would be notified and the customer advised. This is extremely frustrating as Appliance Center appears to not care about it’s customers. I have already paid for the love seat yet I am sitting on a folding chair for eight weeks. Please advise me of the status of my item. Thank you
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Flexsteel Industries, Inc.

Customer service issue
Reported by GetHuman2878884
May 7th, 2019 - 2 mons ago
I have an issue with Flexsteel Industries, Inc. too
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Seen by 7 customers so far
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GetHuman2878884 started working on this issue
May 7th 12:30pm