I ordered a flexsteel power love seat grey leather from Appliance Center in Maumee, Ohi...
GetHuman2878884's customer service issue with Flexsteel Industries, Inc. from May 2019
Help me with my issue
First: share to improve GetHuman2878884's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2878884's next move: talk to Flexsteel Industries, Inc. when they open.
Flexsteel Industries, Inc.'s call center is closed now. We will send GetHuman2878884 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2878884 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman2878884's own words
I ordered a flexsteel power love seat grey leather from Appliance Center in Maumee, Ohio. When I ordered the piece the store told me it was “in the warehouse” and would arrive in about three weeks. When I checked back with the store they told me that flexsteel had recalled this product to replace the switches. I find this difficult to believe and am frustrated that it may take another five weeks for delivery. Is this claim true? Was my flexsteel, power recliner love seat, recalled for a switch problem? The store did not bother to inform me of this fact and only told me after I had called them back about a delivery date. One would think that if an item was “recalled” the store would be notified and the customer advised. This is extremely frustrating as Appliance Center appears to not care about it’s customers. I have already paid for the love seat yet I am sitting on a folding chair for eight weeks. Please advise me of the status of my item. Thank you
GetHuman2878884 did not yet indicate what Flexsteel Industries, Inc. should do to make this right.
I have an issue with Flexsteel Industries, Inc. too
How GetHuman2878884 fixed the problem
We are waiting for GetHuman2878884 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.