I have a Flex ****-***P-***-**-** Love seat that I purchased on ******* and took delive...

GetHuman-cunni's customer service issue with Flexsteel Industries, Inc. from October 2018

4 views | 14 similar | 0 following
Help me with my issue
First: share to improve GetHuman-cunni's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cunni's next move: talk to Flexsteel Industries, Inc. when they open.
Flexsteel Industries, Inc.'s call center is closed now. We will send GetHuman-cunni a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cunni may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-cunni's own words
I have a Flex ****-***P-***-**-** Love seat that I purchased on ******* and took delivery of some time (several weeks) later.**Two weeks ago the seat on the left side would not return to the setting position after being in the reclining position. It remains in that reclining position so therefore I'm unable to examining the underparts. The right side works fine.**My wife discussed the matter with Callan Furniture, in Waite Park, Mn, where purchased the Love seat, and she was given an insurance claim form that is from Montage Furniture Services that appears to be for repair of surface damages. There are none of these problems with the Love seat.**We would like someone to come to our home at *** Morningside Loop in Saint Joseph, MN, *****, and fix this problem ASAP.**We can be contacted at *****@***.com , at ***-***-****, or at *-***-***-****. **Please respond via one of above means. **Thank you,**John Cunningham

GetHuman-cunni did not yet indicate what Flexsteel Industries, Inc. should do to make this right.

How GetHuman-cunni fixed the problem

We are waiting for GetHuman-cunni to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Flexsteel Industries, Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cunni fixes it.
This email address isn't valid

Flexsteel Industries, Inc.

Customer service issue
Reported by GetHuman-cunni
Oct 7th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14 others
0 customers following this

Timeline

GetHuman-cunni started working on this issue
Oct 7th, 2018 6:41pm