I have a Flex ****-***P-***-**-** Love seat that I purchased on ******* and took delive...

GetHuman-cunni's customer service issue with Flexsteel Industries, Inc. from October 2018

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The issue in GetHuman-cunni's own words
I have a Flex ****-***P-***-**-** Love seat that I purchased on ******* and took delivery of some time (several weeks) later.**Two weeks ago the seat on the left side would not return to the setting position after being in the reclining position. It remains in that reclining position so therefore I'm unable to examining the underparts. The right side works fine.**My wife discussed the matter with Callan Furniture, in Waite Park, Mn, where purchased the Love seat, and she was given an insurance claim form that is from Montage Furniture Services that appears to be for repair of surface damages. There are none of these problems with the Love seat.**We would like someone to come to our home at *** Morningside Loop in Saint Joseph, MN, *****, and fix this problem ASAP.**We can be contacted at *****@***.com , at ***-***-****, or at *-***-***-****. **Please respond via one of above means. **Thank you,**John Cunningham

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Flexsteel Industries, Inc.

Customer service issue
Reported by GetHuman-cunni
Oct 7th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14 others
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GetHuman-cunni started working on this issue
Oct 7th, 2018 6:41pm