I have a Flex ****-***P-***-**-** Love seat that I purchased on ******* and took delive...
GetHuman-cunni's customer service issue with Flexsteel Industries, Inc. from October 2018
Help me with my issue
First: share to improve GetHuman-cunni's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cunni's next move: talk to Flexsteel Industries, Inc. when they open.
Flexsteel Industries, Inc.'s call center is closed now. We will send GetHuman-cunni a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cunni may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-cunni's own words
I have a Flex ****-***P-***-**-** Love seat that I purchased on ******* and took delivery of some time (several weeks) later.**Two weeks ago the seat on the left side would not return to the setting position after being in the reclining position. It remains in that reclining position so therefore I'm unable to examining the underparts. The right side works fine.**My wife discussed the matter with Callan Furniture, in Waite Park, Mn, where purchased the Love seat, and she was given an insurance claim form that is from Montage Furniture Services that appears to be for repair of surface damages. There are none of these problems with the Love seat.**We would like someone to come to our home at *** Morningside Loop in Saint Joseph, MN, *****, and fix this problem ASAP.**We can be contacted at *****@***.com , at ***-***-****, or at *-***-***-****. **Please respond via one of above means. **Thank you,**John Cunningham
GetHuman-cunni did not yet indicate what Flexsteel Industries, Inc. should do to make this right.
I have an issue with Flexsteel Industries, Inc. too
How GetHuman-cunni fixed the problem
We are waiting for GetHuman-cunni to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.